At EasyBillMatic, we strive to provide you with a seamless billing and invoicing experience. We want you to be fully satisfied with our service. However, we understand that sometimes things don’t work out, so we’ve created the following refund policy to ensure clarity and fairness.
1. Free Trial
We offer a free trial for all new customers. You can explore the full functionality of EasyBillMatic during the trial period, which allows you to determine if our service is right for your needs. No charges will be made during the trial.
2. Subscription Charges
Once your free trial expires, you will be charged according to the subscription plan you choose. All payments are billed in advance and are non-refundable after the billing cycle begins.
3. Refund Eligibility
We offer a 30-day money-back guarantee for annual subscriptions. If, within 30 days of your initial payment, you are not satisfied with EasyBillMatic, you can request a full refund. To qualify for a refund, you must contact our support team via email at support@easybillmatic.com within 30 days of your first payment.
Monthly Subscriptions: Monthly subscription fees are non-refundable.
Annual Subscriptions: If you cancel within the first 30 days, you will receive a full refund. After 30 days, refunds will not be issued, but you may cancel your subscription to stop future charges.
4. How to Request a Refund
To request a refund, simply email us at support@easybillmatic.com with your account details, including your subscription plan, the email address associated with your account, and the reason for your refund request.
5. Changes to This Policy
We may update our refund policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please check this page regularly for updates.
6. Support and Assistance
If you have any questions or concerns about your refund or subscription, our customer support team is available to help. Contact us at support@easybillmatic.com or visit our Help Center on the website for more resources.
At EasyBillMatic, your privacy is of utmost importance to us. We want to ensure that our users have a secure and transparent experience when using our app. As part of providing our services, we do collect basic personal information, including your name and email address. This information is used solely for account management, communication, and providing you with important updates or support regarding the app. Rest assured, we do not collect sensitive personal data such as credit card details, social security numbers, or financial information. We respect your privacy, and your information is handled with the highest level of security. Your name and email address will never be shared with third parties unless required by law or explicitly stated in future updates. We are committed to keeping your personal information confidential and only using it for the purpose of enhancing your experience with EasyBillMatic.